Watch repair and restoration without the Frustration.

Expert watch repair services for Tag Heuer, Movado, Omega, Rolex, and most other fine watch brands. 20 years of professional "at the bench experience."  The testimonials we receive from our customers attest to the quality of our service.

We are fast, friendly and professional, our work is guaranteed and we are fully insured. Our service center and retail store is located at 141 Main Street in Belmont, NH 03220

THANK YOU FOR GIVING US ANOTHER GREAT YEAR!!!!!!!!!!

Before you send your watch please visit our Shipping Info Page

More info about us

Watch repair and restoration is our primary vocation although we do also overhaul clocks and other micro machines as well as repairing jewelry and other related items. We service nearly all modern, vintage and antique, American or European  pocket and  wrist-watches specializing in Fusee pocket watches, and all high grade watches, including Tag Heuer, Patek Philippe, Movado, Omega, Breitling, Longines, Wittnauer, Rado, Certina,  and Rolex.

Genuine materials and replacement parts for most popular watch brands on hand.  Gaskets, pressure testing, crystals, crowns, batteries, cleaning, adjusting, dial hand and case refinishing. We manufacture many parts that are no longer available. We also have a well established network of others in the business so it is very rare that we can't help. 

Denis is a "watchmaker" of considerable skill with nearly 20 years of at the bench professional experience his passion is the restoration of antique and complicated timepieces and he enjoys servicing watches that others have given up on. 

Our store is located in the beautiful "lakes Region" of New Hampshire and we serve thousands of customers worldwide.

Our philosophy

 I earned my reputation by providing great service, being honest, helpful, and understanding, and constantly striving towards excellence.  I treat everyone with the respect they deserve and treat the repair they have with me like it is my own. I would like everyone to feel that they not only found a new watchmaker but also a friend when they begin doing business with me.  I am personally concerned about every one of my customers and their satisfaction with my company. This is why my company has done so well and my customers keep returning for all their repairs year after year, referring their friends and relatives.

Following is a list of some of the watch repair services we offer you.

Follow the links below for more info.

Complete watch repair and overhaul service
Complete restoration for fine watches
Watch Case refinishing and restoration
Watch dial and hand refinishing
Watch crystal replacement and refinishing
Watch crowns and crown replacement
Watch movement repair and restoration
Antique and Fusee watch restoration
Watch gaskets, and pressure testing
Watch batteries
Watch parts made
Electroplating of watch cases, parts and dials

 Tag Heuer watch repair
Omega watch repair  
Patek Phillippe watch repair
Rolex watch repair

What to expect when you trust us with your watch.

We have many vintage, antique, and new wrist and pocket watches in stock, as well as clocks, handmade jewelry, and many estate pieces.  We also have artwork, cards, and gifts. We buy, sell, and trade as well as accept pieces on consignment.

We are always looking for unique handmade items. If you are a craftsperson with something special to offer, give us a call.

Don't forget to check out what our customers are saying about us, see our Testimonials and Recent Jobs pages.

The following is a short list describing the typical services performed when overhauling and repairing high grade watches such as Tag Heuer, Rolex, Patek, Omega etc.

These also apply to the service of most other watches.

Complete overhauls consist of:

• Complete disassembly of the entire watch movement.

•  Ultrasonic/mechanical and in some cases hand cleaning of all parts.

•  Reassembly and oiling according to factory specs.

• Electronic timing to at least 3 positions.

• Polishing, repair, and cleaning of the case and bracelet using ultrasonic, steam and hand cleaning.

• Pressure testing if the watch is a water resistant model.

  Overhauls usually include the following materials:

• New crystal, crown, mainspring, bushings, jewels, gaskets.

Some optional repair services include:

• Watch case repair and reconditioning; plating, and repair.
• watch dial refinishing and hand refinishing; engraving and re-engraving; personalizing accents such as, gold; stone set bezels; dials, solid stone or MOP dials; or the addition of set stones or emblems on the watch case or bracelet.
• We also can manufacture or refurbish almost any watch part needed when a replacement is not available, such as in the case of very rare or antique watches.

Chronographs and complicated multi function timepieces are our specialty, as well as the old, rare and so called "un-repairable."

Yes we have the capabilities and tools to properly service your watch

• Our store is protected by cameras and wireless monitored security.

• We have a large safe to store customers' items when not on bench.

• We are fully insured.

• We have been repairing watches professionally for nearly 20 years, and our watchmaker is also an experienced goldsmith/silversmith and machinist as well.

• Our watch repair shop is modern and COMPLETE.  It is well stocked with materials and parts for both antique and modern watches and everything in between.  We are capable of making many parts that are not available. Our list of tools is extensive: Some examples are 5 lathes, 2 milling machines, 1 drilling machine, polishing machines, a micro welding machine, and all the tooling to go with them as well as practically every imaginable hand tool and watch-making tool available.

• We use both mechanical agitation and special automatic ultrasonic watch cleaning machines as well as steam and hand cleaning for cases and the like.

• We use computerized digital watch timing equipment to test and regulate watch movements of all grades.

• Our pressure testing equipment tests waterproof watch cases to a depth of 20 ATM.

• Our work is guaranteed for 1 year.

• We follow all factory service guidelines and procedures when the info is available.

• Our turnaround time is better than average and our pricing is fair.

How to ship us your watch for service

How to contact us

Where we are located

If you are not sure what a specific part on your watch is called see the exmple watch image below.

Hover over any area of the watch below to see a description. Or you can click on any  part of the watch to see a description  frame below the watch image.

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Below are some frequently asked questions we receive regarding watches in general. Follow the links for info.

Q: What part of the watch is the crown?

A: The watch crown is the button used to wind and set the watch.

See also the example image above or Our technical watch information pages.

Q: Where on the watch is the crystal?

A: The watch crystal is the clear glass or plastic that covers and protects the dial of the watch.

See also the example image above or Our technical watch information pages.

Q: What is the face or dial of the watch?

A: The dial (AKA Face) of a watch is where the time is displayed.

See also the example image above or Our technical watch information pages.

Q: Which is the face of the watch, is it the clear part?

A: The dial (AKA Face) of a watch is where the time is displayed.

See also the example image above or Our technical watch information pages.

Q: Can you over wind a watch or clock?

A: Many people believe you can over wind a watch, this is however only partly true.  When winding a watch or clock you should stop when you feel the mainspring come to it's end or in other words when it stops winding easily and you feel the spring stop turning.  If you continue trying to wind a watch or clock past the fully wound point you can break the stem, crown, key, or mainspring.  You cannot wind a watch or clock so much you make it not run by giving it too much power unless you physically break something.  Generally it is quite the opposite, the more power the movement has the more likely it is that it will run.  When a timepiece is wound and doesn't run it means something is broken or it needs to be overhauled.

Q: Can the electricity or magnetism in my body affect my watch?

A: Many people believe that the electricity or magnetism in their body somehow affects the operation of their watch.  In my opinion and the opinion of most watchmakers this is not fact. I have tried many experiments and have found that not to be the case. Some unscrupulous watch repairers tell their customers this when they cannot figure out what the problem actually is with a watch.  There is some people out there that will argue this to their grave, I am open minded about it.

Q: Will leaving the watch on its side cause it to loose time?

A: Yes in most cases this is true.  Leaving your watch laying on it's side usually will cause it to slow down but only slightly.  Many times people will use this to their advantage.

Q: Do you need to wind an "automatic watch?"

A: You need to wind it if the watch has not been worn for a long time and has been allowed to stop or run itself out of power. Before you wear it the watch should be wound by giving 14 or so turns on the crown, the watch should then stay wound as long as you are wearing it and active enough to keep it wound.

Q: Is it normal or okay to see moisture or condensation under the crystal of my watch?

A: Moisture is not good for any watch.  Older, vintage dress watches and watches that were not designed to be water resistant sometimes will fog up in hot weather and clear when the temp changes.  It is still not however good for the watch, if the weather is wet or extreme and your watch was not designed for it "IE water resistant", DON'T WEAR IT in bad weather or around water.  If your watch was designed to be water resistant it should not EVER have moisture in it and you should never see condensation under the glass no matter what the weather or temp is.  If your water resistant watch shows signs of moisture get it repaired and re-sealed immediately or your watch will be damaged.  Never wear any watch is a hot tub, the extreme heat can cause the watch to leak.