Home | Contact Us

Home
About our Company
Directions
Hours
Jewelry
Greeting Cards
NH Items
Antique Watches For Sale
Clocks for sale
Clocks and Cribbage
FAQs
Testimonials
Get an estimate online
Services
Complete overhauls
Complete restoration
Watch Repair Parts
Recent Jobs
Shipping instructions
Technical horological info

 

Watch Repair Shipping Instructions

SHIPPING INSTRUCTIONS AND CONTACT INFO


Ship your item to us using the USPS (Post office), registered mail with insurance and a return receipt, to our postal address listed below.  This is also how your item will be sent back to you. Please do not send the original box or literature your watch came with when new unless requested. We will not store them nor keep track of them for you, boxes and the like take up too much space in our storage area and cannot be put in the safe. As well, send $20 along with your watch; this is the cost of the estimate. Why? 

We only ship packages through the USPS, registered mail.  Please do not send your watch with a prepaid Fed-Ex or UPS return label, we will not use it, there are exceptions under certain circumstances.

Pack the item in a medium-sized box using plenty of soft packing material. Send a paper with the package that has your name, address, daytime and nighttime phone numbers, email address, and a description of what you want done and/or the problem you are experiencing. Please only use "CWC" as the 'To' address name, not "Carignan Watch Company, Inc." This ensures that no one will know that there is a valuable watch or jewelry item in the package, adding a small measure of security.

To ease your mind about shipping your watch or jewelry, I can tell you that I ship and receive hundreds of packages every year and I have never had any problems. That doesn't mean a problem can't happen, but it is unlikely. We take every precaution possible to ensure the safety of every item we receive. Our shop is complete and modern. Our store is protected by cameras and a monitored electronic security system. We only use the highest quality tools, materials and parts available. At CWC, you will never be treated like a number and we will do everything possible to ensure your total satisfaction.  We can provide references upon request or you can visit our Testimonials page.

WARRANTEE AND CARE INFORMATION

 


Payment is expected when services are rendered, Please note we are not responsible for goods left on hand for more than 60 days after notification (or attempt of notification) of completion.  Please be sure your contact info is correct and complete because If we cannot contact you for any reason or if the item is not paid in full after 60 days the item/s will be considered abandoned and will become property of Carignan Watch Company unless other arrangements have been made in advance. 


We are unable to continue chasing people for payment, we cannot store peoples finished unclaimed items forever. If you cannot pay your bill or think you may not be able to make payment for any reason PLEASE CONTACT US TO MAKE ARRANGEMENTS! If you have something happen in your life that may make it difficult for you to make your payment or may cause you to disappear for months you need to contact us at once to make other arrangements. You also need to let us know of changes in your address and/or contact info.  We want you to know that we will do anything possible to work with you if you are having financial difficulties that may cause you to have a hard time paying your bill with us. So please call us if you need to make payments on a repair.
Unfortunately there are actually some people out there that are too irresponsible to pay their bills or even realize they need to.


Thank you,

CWCI Staff

 

Telephone
603-267-6933

Postal address
CWC
PO Box 562
Belmont, NH 03220-0562
USA

Street address
CWC
141 Main Street
Belmont, NH 03220-0562
USA

Electronic mail
General Information: E-mail
Customer Support: E-mail

URL
http://www.cwrnh.com

 

Get an online estimate to repair your watch

Request to be contacted by our watchmaker